Rio Celeste

General Payment Terms

1. Reservation Timeline:

   • For all reservations made more than 7 days in advance, no upfront payment is required at the time of booking.
   • For reservations made 1 to 6 days prior to the service date, a payment of 50% of the total cost will be required to secure the booking.

2. Immediate Payment:

   • If the reservation is made within 1 or 2 days before the service date, full payment is required immediately to confirm the booking.

Cancellation Policy

• Cancellations for Reservations Made More Than 7 Days in Advance:

  • No upfront payment means no refund is necessary. Please notify us of any cancellations via email at [email protected].

• Cancellations for Reservations Made 1 to 6 Days Before the Service:

  • Cancellations made within this timeframe will result in the forfeiture of the 50% deposit.

• Cancellations Made Within 24 Hours:

  • No refunds will be issued for cancellations made within 24 hours of the service.

• Emergency or Unforeseen Events:

  • In the event of an emergency or unforeseen circumstances, requests for a full refund can be made within the week leading up to the service date.

Payment Methods

• Payments can be made via:
  • PayPal (PayPal button below)
  • Wire Transfer: Bank details will be shared upon request.

By making a reservation, you agree to the terms outlined in this payment policy. If you have any questions, please contact us for assistance.